Website terms. These terms govern use of this website. Any paid work we undertake may also be subject to a quotation, order confirmation or separate service terms agreed with the customer.

1. About this website

Smart Property Tours is a trading name of Smart Video Tours Ltd. Registered office: Smart Video Tours Ltd, 89 High Street, Hadleigh, Ipswich, IP7 5EA. We provide remote property-video and related social-media services for estate and lettings agents in the UK.

2. Using the website

You may use this website for lawful business and informational purposes. You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, introduce malicious software, or use its content in a way that infringes another person’s rights.

3. Information, examples and availability

We aim to keep the information on this website accurate and up to date, but website content is provided for general information and may change. Examples, demonstrations and sample videos are illustrative. The availability, scope and timing of a particular service will be confirmed when we discuss or accept an order.

4. Pricing and quotations

Prices shown on the website are stated exclusive of VAT unless clearly indicated otherwise. Where a service is described as being quoted according to requirements, the price will depend on the agreed scope, volume and mix of services. A quotation or written order confirmation takes precedence over general website information for that order.

5. Customer-provided and publicly available material

Where you ask us to create content using photographs, listing information, logos, branding or other material, you are responsible for ensuring that you have the right to use that material and to authorise its use for the requested work. Where we work from publicly available listing material on your behalf, you remain responsible for the accuracy and rights relating to the underlying listing content.

6. Intellectual property

The Smart Property Tours name, website design, text, graphics and other original website materials are protected by intellectual-property rights. You may view and use the website for your own business evaluation, but you may not reproduce, republish or commercially exploit substantial parts of it without permission.

7. Third-party services and links

The website may contain embedded video or links to third-party services such as Vimeo and social-media platforms. Those services are operated by third parties and are subject to their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

8. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. To the extent permitted by law, we are not responsible for losses arising solely from reliance on general website information, temporary website unavailability, or third-party services outside our control. Any liability relating to paid services will also be subject to the terms agreed for those services.

9. Changes to these terms

We may update these website terms from time to time. The version published on this page is the current version.

10. Contact

If you have a question about these terms, please contact us. Our handling of personal information is explained in our Privacy Policy.